Our client is a market leader within the Global prestige motor market. Through continued growth they are looking to recruit an Administration and Claims Coordinator to join their team.
Main aspects of the role re -
To provide a professional and thorough claims and administration service to their Company Cars for their Agency Motor Trade policy.
Produce invoices and ensure payment is made by the company to the by creating and updating internal spreadsheets and checklists;
Act as first point of contact for all motor insurance claims to identify which insurer is responsible for the claim and liaise with various stakeholders to ensure the incident are properly reported.
Assist stakeholders with claims procedures, monitor claims progress, dealing with day to day queries from insurer and insured. Check and finalise claims payments and produce reports to assist in understanding data, trends and possible solutions to manage the risk.
To be escalation point for any complex claims and escalated them to the relevant insurers as required.
Ensure all work carried out and advice given to clients not only complies with the FCA regulations but is fully transparent and methodically explained to client each step of the way;
Ensure all Agency uninsured loss recovery motor claims are managed proactively and communicated
To ensure all correct vehicle databases are maintained to the best possible standard.
The ideal person must have previous experience within Motor Claims
This is a Hybrid role.