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Branch Workshop Services Manager (DP)

Darlington, County Durham
£38,000 to £43,000
Job Type
6 Sep 2022
Branch Workshop Services Manager Location: Darlington Salary: £38,000 - £43,000 Working Hours: Monday - Friday 08:30 - 17:30 Scania GB are looking for an individual with managerial experience to fulfil the exciting role as Branch Workshop Services Manager. The main responsibility is to manage the workshop operations to maximise customer and employee satisfaction, as well as business performance contributing to the profitable growth of Scania. Essential Duties: Workshop management Manage and plan the daily operations of the workshop, working with and acting on deviations. Workshop customer relations Develop and manage customer relationships ensuring that customer needs are met, and services are developed to meet the future needs of the customer. Workshop service solution sales Increase service solutions sales by developing, maintaining and communicating the services portfolio and solutions according to customer needs. Follow up workshop results Develop the workshop business by following up budget, results, operational targets and taking measures in order, to achieve set targets. Customers - Workshop Services Managers meet customers to understand and/or explain complex technical details regarding the jobs to be carried out or done in the workshop Distributor Interact with different departments at distributor to secure properly aligned workshop operations Character: Excellent communication skills Have a customer focus approach for both internal and external customers Ability inspire and motivate others Demonstrate effort, willingness, and ambition to achieving results Ability to positively manager others Working for Scania is not just about the job. It s about you too, and this is where the company goes the extra mile, and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries. At Scania we invest considerably in colleague development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global organisation. We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone. Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT FOR THE INDIVIDUAL, ELIMINATION OF WASTE, DETERMINATION, TEAM SPIRIT and INTEGRITY in all we do. If you feel you have the skills and expertise for this challenging role then please apply today. Closing date: 04/10/2022
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  • Job Reference: 705691068-2
  • Date Posted: 6 September 2022
  • Recruiter: Scania (Great Britain) Limited
    Scania (Great Britain) Limited
  • Location: Darlington, County Durham
  • Salary: £38,000 to £43,000
  • Bonus/Benefits: Excellent benefits package + bonus
  • Sector: Transport & Logistics
  • Job Type: Permanent