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Contract Manager

Swindon, Wiltshire
Job Type
7 Sep 2022

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

The Role - Contract Manager

The successful applicant will be able to deliver a broad range of Facilities Management expertise with proven ability of delivering FM services within a challenging environment demonstrating the ability to work individually as well as managing and supporting a team.

Duties/Key Responsibilities

  • Ensure service delivery exceeds customer expectations and delivers excellence, working closely with the Client to maximise the asset and contract potential.
  • Maximise profits whilst achieving the required quality standards with minimal penalty deductions.
  • Manage commercial contract matters to minimise the risk, ensuring budget targets are exceeded
  • Ensure the project is managed in accordance with H&S best practice
  • Provide overall leadership to the site team to provide a customer focused, cost effective, and efficient FM service, including line management responsibility for Assistant FM Manager, Administration staff & Technical Services delivery staff.
  • Work in collaboration with the Client to develop and implement FM initiatives
  • Manage P&L accounts for FM services, variations and lifecycle replacement within agreed budget targets
  • Ensure a robust asset management system is in place backed up by effective use of QFM or another relevant CAFM system
  • Ensure full compliance with legislation, relevant contract requirements, maintenance standards and associated policies & procedures and accredited quality standards.
  • Ensure appropriate contracts are in place with any suppliers or subcontractors employed on the project by Pinnacle FM.
  • Work closely with compliance team and feed into relevant processes and systems as required
  • Demonstrate the Company's core values of respect, involve, trust, challenge and deliver excellence.
  • Form part of on-call rota with availability 24/7 to attend site as necessary.

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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  • Job Reference: 706417490-2
  • Date Posted: 7 September 2022
  • Recruiter: Pinnacle Group
    Pinnacle Group
  • Location: Swindon, Wiltshire
  • Salary: £50,000
  • Sector: Sales & Marketing
  • Job Type: Permanent