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Customer Service Advisor

Location
London
Remote Working
Remote Working
Salary
£20,000 to £24,000
Job Type
Permanent
Posted
6 Sep 2022

Customer Service Advisor - Hybrid role - City of London - Financial Service firm.

£21,000-£24,000 DOE plus annual bonus + performance bonus

Are you passionate about delivering the highest level of customer service? If you are a customer service professional, looking to work for a highly reputable business within their market?

We are working with a leading financial services company. Having been in operation for over 100 years, this established business will offer a welcoming and team focused environment in exchange for your Customer Services and Administration expertise.

This latest position, based in City of London, is for a Customer Services Advisor - working 9am-5pm Monday - Friday, with a salary of £21,000 - £24,000 DOE.

As well as a competitive salary and free parking, you'll receive a comprehensive reward package including, income protection, private medical insurance and life assurance, along with a generous pension and bonus scheme. You'll also receive the support you need with personal and professional development.

Located in a central location within Potters Bar - nearby to train station and bus stations, this is a mix of work from home and office based.

The overall responsibilities will include:

  1. Providing customers with product information and / or undertaking tasks in response to customer requests
  2. Answering incoming telephone enquiries and handling the nature of the request / task
  3. Amending and maintaining accurate company records to ensure legislative, customer and company requirements are met
  4. Investigating and resolving complaints and queries

The ideal candidate will have previous customer service experience, strong IT skills including Microsoft Outlook and Excel and hold a minimum of 5 GCSE's Grade C or above to include English and Maths.

If you would like to apply for this role, please use APPLY, attach your CV and someone from the team at Tate will be in touch.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

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Details

  • Job Reference: 705426585-2
  • Date Posted: 6 September 2022
  • Recruiter: Tate
    Tate
  • Location: London
  • Remote Working: Some remote working possible
  • Salary: £20,000 to £24,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent