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Customer Service Executive

Location
Ipswich, Suffolk
Salary
£22,000 to £23,500
Job Type
Permanent
Posted
6 Sep 2022
We are looking for a driven customer service executive to join our innovative and rapidly expanding client in Ipswich! A challenging role that will test your existing skills and develop new ones to make you the best you can be! The role involves working alongside the sales team to ensure customers are happy with their service and the company continues to grow through their excellent sales records. The role Processing payments for consumables orders Taking incoming calls from customers to answer any problems or queries they may have Resolving delivery issues- missing parcels, delayed deliveries Escalating larger issues to the correct department when appropriate Ensuring all cases and calls are logged on the system Additional admin work where necessary to maintain a well-run office environment The offer Monday- Friday 7:30-4:30/8-5 Potential to earn up to £23,500 per year Great opportunities to progress within the company Potential quarterly bonus based on company performance Company event including regular BBQs Free car parking on site What we need We are looking for someone with great customer service skills who is happy and confident talking over the phone with basic IT skills. Someone who has a really positive attitude and is respectful of the company's values and fellow staff members. A family run business so a family orientated individual would be great for this role. If you are interested in this role don't hesitate! Apply below now! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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Details

  • Job Reference: 705243191-2
  • Date Posted: 6 September 2022
  • Recruiter: Adecco
    Adecco
  • Location: Ipswich, Suffolk
  • Salary: £22,000 to £23,500
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent