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Internal Account Manager - Client / Customer Services

Location
Uckfield, Sussex
Salary
£26,000 to £28,000
Job Type
Permanent
Posted
7 Sep 2022

Internal Account Manager - Client / Customer Services

Permanent full time role - office based

Mon-Fri

Uckfield area based - Due to rural workplace location it is essential to be a driver and have your own transport. Plenty of free parking on site

Salary £26000-£28000 per annum plus good company benefits.

Company operate a great bonus scheme which is worth up to £3600 tax free after 12 months service

This is an excellent opportunity to join a very successful, friendly and professional team within a reputable and very highly thought of organisation.

The role:

My client is looking for a hard-working individual, capable of multi-tasking. Someone who enjoys a hands-on approach that can make a real impact. The ability to work well in a team and independently is a real asset along with multi-tasking, prioritising and excellent interpersonal and listening skills.

As a member of the on-site customer service team the role is to co-ordinate and communicate customer and sales requirements to the operations team. It is a busy role which requires attention to detail, good communication (both written and verbal), pro-active approach, problem solving skills and proficient administration skills.

Duties and responsibilities include:

Raising support and documents for the operations team.

Raising quotations for sales and customers and ensuring they are sent in a timely manner.

Investigating and resolving customer and internal queries.

Raising purchase orders and ordering components from suppliers to meet production requirements.

Following up with suppliers to ensure products are delivered on time and in full.

Escalating enquiries to the appropriate team

Skills / competencies required:

Good IT skills (excel, word, outlook, power-point)

Pro-active by nature

Good listening skills and well organised

Experience of using a CRM system would be desirable but this is not essential

General office administration experience

Ability to work under pressure (not all the time)

This is a superb opportunity to join an excellent employer who offer a great environment in which to work and progress

Please apply now for immediate consideration!!!

First Recruitment Services is acting as an employment agency on behalf of this vacancy

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Details

  • Job Reference: 706407285-2
  • Date Posted: 7 September 2022
  • Recruiter: First Recruitment Services Limited
    First Recruitment Services Limited
  • Location: Uckfield, Sussex
  • Salary: £26,000 to £28,000
  • Sector: Retail & Consumer Products
  • Job Type: Permanent