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IT Engineer - Mandarin speaking

City, London
Job Type
6 Sep 2022
Job title: IT Engineer - Mandarin speaking Location: Millbank Tower, London We are looking for an experienced IT Engineer working at a well-established e-commerce company which operates leading marketplaces in the B2B, B2C and C2C retail and wholesale space, as well as Cloud, Payment, Marketing and other services and platforms. Responsibilities: Provide IT support to local or regional users and log incidents, manage problems and requirement via ITIL service ticketing system Troubleshoot all IT issues of users including but not limited to PC/mobility hardware, software and app, remote access (VPN), account and password, voice and video conference, security, network connectivity Deliver IT orientation to new employees with our client's standards and provide regular user training to improve user productivity Build-up and maintain IT infrastructure in terms of WAN/LAN network, telephones, audio and video conference, end user computing, printer, etc. Manage IT assets in the region and ensure accuracy of IT assets management Manage outsourced engineers to deliver IT services up to our client's standards Act as project manager to cooperate with internal and external teams to plan, design, develop and implement IT projects in the region Work with local business leaders as a business partner to enable local business growth with the right IT tools and efficient IT supportQualifications 3 years of experience in IT Fluent in Mandarin(Chinese) and English Technical Skills Experienced computer troubleshooting skills (windows 10 and mac OS) Familiar with windows server and relevant permission Familiar with Cisco telephone and conferencing systems Physical server and virtual server management Networking skills such as managing network switch/firewall/etc Personal Skills Strong spoken and written Mandarin and English language skills Good telephone manner, patient with good communication skills Strong customer service sense with a humble attitude Willingness to take initiatives, hands on and result driven Quick learner and ability to embrace change How to apply: Please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy
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  • Job Reference: 705691617-2
  • Date Posted: 6 September 2022
  • Recruiter: Project People
    Project People
  • Location: City, London
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Contract