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National Account Manager

Job Type
2 Sep 2022
My client is currently recruiting a National Account Manager to join their team based in Yardley, Birmingham. As a National Account Manager you will be responsible for the quick turnaround of enquiries and the fast and effective issue resolution for small number customers. With a broad range of categories available to you, you will be accountable for developing the revenue and profitability of your account portfolio. Benefits: Salary up to £40, days plus bank holibobs Free onsite parking Office based role only Yardley, Birmingham Hours of work: 8:30am-5pm or 9am-5:30pm (30 min break each day)Key accountabilities: Understanding your customer's wants and needs and prioritising your efforts accordingly The delivery of revenue and profitability targets through the successful retention, management and growth of an existing account portfolio Building commercially viable pricing based on industry knowledge and assumed costs Operational delivery through effective internal communication and follow upEssential Experience / Special requirements: A minimum of 5 years in a customer facing Account Management role Working in / supplying a retail environment Knowledge of packaging / bag manufacturing would be preferable Consistently delivering agreed customer KPIs and SLAs Accurate analytical skills and a strong attention to detail Excellent stakeholder management both internal and external A successful and consistent record of delivering to targets and deadlines A track record of delivering innovation and profitable growthTechnical / Functional skills: PC Literate, MS Office, competent Excel skills With a strong sense of customer service and the ability to work at pace, you must possess a proven track record of managing National Accounts, preferably within GNFR Supply Chain for Retail customers. We are looking for a dynamic and driven individual with the ability to think independently and who takes ownership. You will need to be resilient to deal with pressurised situations and demanding customers. Calmly assertive, you will possess strong emotional intelligence, commercial acumen and charisma.Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's . For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age
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  • Job Reference: 702532011-2
  • Date Posted: 2 September 2022
  • Recruiter: Kelly Services (UK) Ltd
    Kelly Services (UK) Ltd
  • Location: Birmingham
  • Salary: £40,000
  • Sector: Sales & Marketing
  • Job Type: Permanent