Evening position available!
The Receptionist is responsible for greeting visitors, answering phones, assisting the management team, and helping meet the needs of our residents with excellent customer service. The Receptionist is accountable for creating a positive first impression to all individuals that walk through the front doors of Primrose
JOB DUTIES: Greets visitors, vendors, and residents in a cheerful and upbeat manner and with excellent customer service and respect.Handles incoming telephone calls in a professional and courteous manner, directing them accordingly and taking messages as needed.Maintains and protects the confidentiality of resident information.Keeps the front office area neat and organized. Assists with general office duties such as copying, filing, mailing and other clerical duties.Performs customer service functions by answering frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc. Attends required in-service training sessions and orientations as assigned.Performs any other duties or special assignments as directed by the Executive Director.
QUALIFICATIONS AND EXPERIENCE:High School diploma or GED preferred.Excellent interpersonal, organizational and communication skills.Working knowledge of computers, including Microsoft Word and Excel preferred.Must be able to read, write, and speak the English language.