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Retail Manager - Newark Airport

Summit, New Jersey
Job Type
6 Sep 2022

For 30 years Hudson Group has led the way and prides itself in knowing what matters in travel retail. As airports and transportation terminals have evolved, so has Hudson Group, striving to bring sophistication and convenience to today's traveler.

Operations Manager
at Newark International Airport
Salary of $65,000


Responsible for managing the shops within an operation, consistent with the short and long term interests of the company, its employees and its customers, and ensuring the highest level of customer service possible.


Create "seamless customer service" by making every effort to find merchandise for customers even if an item is not in stock
Promote quality of customer service among staff through training and by acting as a positive role model

Hire people who are passionate about our products and philosophy and maintain employee attitude and morale by recognizing outstanding performance and service and by motivating and developing staff
Maintain staff levels that allow for the best possible customer service
Execute performance evaluations and goal assessments
Prepare the work schedule to ensure that the store goals will be met through appropriate planning and organization of staff and manage absences and health management with HR
Provide an "open door" policy where employees are free to express their concerns and feelings without fear of retribution or ill will
Hold weekly staff meetings and submit notes to Area Retail Manager

Ensure that company policy & procedures are communicated in a timely manner & adhered to accordingly
Work with other departments on developing plans, and implement them
Ensure that the store is in compliance with all Airport, State and Federal employment laws
Monitor a loss prevention program to protect the company's inventory and assets

In conjunction with the Area Retail Manager, formulate the fiscal revenue, expense and profit goals, as well as the inventory levels for the store
Ensure that goals will be met through appropriate planning and organization of staff, inventory, and expenses and making staff aware of sales goals
Review the store's progress on a monthly basis with the Area Retail Manager

Strong leadership skills demonstrated ability to build effective teams and motivate employees
Knowledge of effective merchandise presentation standards
Understanding of basic retail concepts
Good problem solving skills
Fluent English and additional languages as applicable for operation

5 years of retail experience with at least 3 years of experience in a management / supervisory role

Hudson Group is always on the lookout for top quality people who want to be a part of a winning retail team. With many stores and concepts across the country and throughout the world, we have the ability to help you find the job that is right for you. We recognize that our employees are a driving force behind our success! Our dedicated team enjoys an exciting and friendly environment!

We invite you to learn more about our ...
Competitive Salaries
Medical, Dental & Vision Insurance
Company Paid Life Insurance
Paid Vacation
Paid Sick Time
Employee Recognition Programs
Advancement and Growth Opportunities
On-going Training & Development

Qualified candidates should submit their resume for immediate consideration.

The job that's right for you!

Hudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.

Apply for this job now


  • Job Reference: 705579916-2
  • Date Posted: 6 September 2022
  • Recruiter: Hudson Group
  • Location: Summit, New Jersey
  • Salary: On Application
  • Sector: Manufacturing Operations
  • Job Type: Permanent