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Senior Director, Client Leadership

New York
Job Type
1 Sep 2022

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

To start a career that is out of the ordinary, please apply...

Job Details

  • Senior Director Client Leadership

  • New York City, Norwalk CT

Kantar is the world's leading marketing data and analytics company. We have a complete, unique and rounded understanding of how people think, feel and act; globally and locally in over 90 markets. By combining the deep expertise of our people, our data resources and benchmarks and our innovative analytics and technology, we help our clients understand people and inspire growth.


Our insights colleagues are experts in human understanding. With expertise covering brand, innovation, creative, media, commerce and customer experience, they help clients define what brands should stand for, how to disrupt and renew their offer, how to connect with audiences and how to win with consumers and customers. 

Role Description

As a Senior Director within Client Leadership, you'll manage the execution of full-scale custom research studies for strategic local and global clients. You'll leverage your expertise and our best-in-class study solutions to provide business insights that matter to our clients, managing multiple project teams and developing issue-focused analyses.

Key Outcomes

As a Senior Director, Client Leadership, your responsibilities will include:

  • Client Management. Interact with key clients on a day-to-day basis, advising to proactively address needs, provide thought leadership and solve business problems that drive satisfaction.  Lead strategic account planning and execution for accounts. 

  • Insights Delivery. Craft compelling stories translate data into insights that address key client business issues and are presented to the client in a straight-forward way. 

  • Team Management. Manage 1-3 direct reports; provide advisory support on client engagement and the creation and execution of client deliverables.  Develops team to provide exceptional consultation.

  • Financial Management. Monitor and deliver against specific account revenue targets, as well as plan and forecast future revenue across client accounts

  • Business Strategy: Manage strategic initiatives to deliver profitable growth across clients and develop retention/growth strategy for mid-tier accounts. Partner with New Business on new opportunities.


To succeed, you will need:

  • 10+ years of experience managing high volume quantitative research studies, interfacing with clients to proactively deliver on agreed KPIs., including 1+ years managing people.

  • Bachelor's degree in Marketing, Social Sciences or related field, Masters preferred

  • Proven analytical expertise and storytelling experience - must be able to turn data into an insightful story.

  • Proven track record to positively impact client outcomes and ability to influence clients.

  • Excellent verbal and written communication with internal/external clients using logical reasoning and problem-solving skills.

  • Proven ability developing strong relationships that drive internal/external customer satisfaction.

  • Natural curiosity, a can-do attitude and comfort with ambiguity.


We provide a comprehensive, highly competitive benefits package, including

  • Medical plans with comprehensive, affordable coverage for a range of health services
  • Health Savings Account/FSA
  • Dental, Vision and benefits to cover unique healthcare needs
  • Wellness Program
  • 401k with matching
  • Tuition Reimbursement, Commuter benefits
  • Unlimited PTO

Privacy and Legal Statement 

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ( Kantar ). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

The salary range for this role in New York is $123,600- $206,000. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


New York, World Trade CenterUnited States of America

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. 


We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. 


We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. 


We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. 

Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.

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  • Job Reference: 701173416-2
  • Date Posted: 1 September 2022
  • Recruiter: Kantar
  • Location: New York
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent