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Technical Service Desk Administrator

Thrapston, Northamptonshire
£25,000 to £28,000
Job Type
6 Sep 2022
GBR Recruitment are working exclusively with a leading Specialist Vehicle / Specialist Machinery manufacturing company recruiting for a new exciting role of Technical Service Desk Administrator to support the Service Desk / Engineering teams. This would be an immediate start for the right applicant. This well established progressive & expanding company is seeking an individual from a comparable Technical Administration / Technical Coordinator background within the following types of bespoke machinery; Construction & Plant, Municipal, Forklift, Hydraulic Booms (MEWPS), Military Specialist Vehicles, HGV Workshop, PCV Workshop, Ground Maintenance or similar products / sectors. These are High Capital products bespoke to the end using clients specific needs. If you are a strong Administrator / Coordinator / Business Support professional with a mechanical or technical mindset or interest in it, plus used to working in a fast paced multi tasking role where no day is the same, with exceptional communication skills with customers, suppliers & internal departments such as Workshop then this could be just the role for you. Duties will include: Support the service controller with the planning of field service engineers / running the service desk in terms of maintenance / repairs works to be carried out that day / week on behalf of an array of key clients Support with the despatch of spare parts to the Engineers in the field Liaison with customers re; engineer attendance / quality of work etc.. Upload Engineering Technical data onto the ERP system SAP Effectively schedule in contract servicing works Work with the billing team to ensure pro-formas and invoices are issued promptly after the completion of the servicing / maintenance works General Administration / business support Experience: Working in similar role in a similar machinery / vehicle industry (ideally) Strong Administration & Coordinator experience with multi tasking ability Wide spread systems experience ideally Sap or another ERP system Strong Excel skills plus other Microsoft software (Word etc..) Some knowledge of Agri machinery, plant machinery or similar would be useful but isn't a must May be suitable for; Technical Coordinator, Technical Controller, Business Support Coordinator, Workshop Administrator, Engineering Administrator, Manufacturing Administrator, Production Administrator, Office Supervisor, Office Manager, Service Administrator, Maintenance Administrator, Warranty Administrator or similar roles
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  • Job Reference: 705244677-2
  • Date Posted: 6 September 2022
  • Recruiter: GBR Recruitment Limited
    GBR Recruitment Limited
  • Location: Thrapston, Northamptonshire
  • Salary: £25,000 to £28,000
  • Bonus/Benefits: Hybrid working
  • Sector: Engineering
  • Job Type: Permanent